Privacy Policy

Off and Racing Driving School

Bunbury, Western Australia

Off and Racing Driving School respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

  • Name, phone number, and email address, provided when you make a booking or contact enquiry.

  • Learner's Permit details, needed to confirm your eligibility for lessons.

  • Address or suburb, for arranging pickup and lesson locations.

  • Payment details, processed securely through stripe — we do not store full card numbers.

  • Any health or medical information you voluntarily disclose that may affect your ability to drive safely.

2. How We Use Your Information

  • To schedule, confirm, and manage your driving lessons.

  • To communicate with you about bookings, rescheduling, or lesson updates.

  • To process payments for lessons and packages.

  • To comply with any legal or regulatory requirements, such as WA Department of Transport record-keeping.

3. How We Store & Protect Your Information

  • Your information is stored securely and is only accessible to Off and racing driving school.

  • We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

  • Information is retained only for as long as necessary for business, legal, or tax purposes, and then securely deleted.

4. Sharing Your Information

  • We do not sell or rent your personal information to third parties.

  • We may share information with trusted service providers (for example, payment processors or booking software) solely to deliver our services.

  • We may disclose information if required by law, such as to the WA Department of Transport or law enforcement.

5. Photos & Testimonials

  • We will only use photos, videos, or testimonials featuring you on our website or social media with your prior consent.

  • You may withdraw consent at any time by contacting us.

6. Cookies & Website Data

  • Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use the site.

  • This data is anonymised and used only to improve our website and services.

7. Access & Correction

  • You may request access to the personal information we hold about you, or ask us to correct or update it, at any time.

  • To make a request, contact us using the details below.

8. Complaints

  • If you have a concern about how your personal information has been handled, please contact us directly so we can address it.

  • If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Last updated: August 2026  •  Contact: 0491 107 304